Privacy Policy

At Tomzon® Drone, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website, tomzons.shop (the “Site”). Please read this Privacy Policy carefully.

Information We Collect

We only collect information that helps us provide services and products to you. The types of information we collect depend on how you use our Site and services.

Information You Provide Directly

When you visit or use some parts of our Site, we may ask you to provide personal information to complete transactions, provide customer service, deliver products, or tailor your experience. This information may include:

  • Contact information (such as name, email address, phone number, physical address)
  • Financial information (such as payment card details and account information)
  • Order information (such as order details, purchase history and tracking information)
  • Demographic information (such as age, gender, interests and zip code)
  • Credentials (such as usernames and passwords)

Providing this information is optional, but if you choose not to, you may not be able to access or utilize key portions of our Site and services.

Information We Collect Automatically

We may automatically collect certain types of usage information when you access our Site. The information allows us to offer you an enhanced user experience and customized products and services. Here are some examples:

  • Device Information: Attributes like operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
  • Log Information: Details of your usage of our Site, including traffic data, location data, logs, language settings, dates and times of access, frequency, and other communication data.
  • Usage Information: Information about your browsing behavior such as access times, pages viewed, links clicked, browser type, IP address, page and image viewing preferences, and referral URL.
  • Location Information: With your consent, we may collect information about the specific location of your mobile device. You can revoke location access at any time through your device settings.

Information from Cookies and Similar Technologies

We and our marketing partners and analytics providers use various technologies to collect information, such as cookies, pixel tags, local storage and other identifiers. Cookies are small data files stored on your browser or device that help websites and apps remember your preferences. We use cookies to provide and personalize our services, advertisements and marketing campaigns. You can disable cookies through your browser but our Site may not function properly.

Information from Third-Party Sources

We may obtain information about you from third parties. For example, if you access our website through a third-party connection or log-in, or click on an advertisement to reach our Site, that party will forward certain information about you to us like username, name, email address, and other contact or demographic information. We may combine information we receive from third parties with data we already have about you.

How We Use the Information

We only use your personal information as permitted by law and for the limited purposes described in this policy or communicated to you on collection. Here are the main ways we use it:

  • Provide, maintain and improve our Site, services and products
  • Process and fulfill orders, provide delivery and handle returns
  • Respond to your inquiries, comments, feedback or concerns
  • Communicate with you about our products, services, promotions, events and other news
  • Administer rewards programs, surveys, contests, or other promotional activities or events
  • Detect, investigate and prevent fraudulent transactions and other illegal activities
  • Personalize user experience and customize Site content
  • Improve our offerings and develop new products and services
  • Comply with legal obligations and as may be required by applicable laws
  • Enforce our Terms of Use, this Privacy Policy and other applicable agreements and policies
  • With your consent, send you marketing communications, promotional offers and process your participation in our programs
  • For business transfers such as mergers, acquisitions, bankruptcy, dissolution etc.

We process your information only for the stated purposes and rely on legally permitted grounds to do so. If we need to use your personal data for an unrelated purpose, we will notify you and seek your consent.

Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We may disclose your data only in the following circumstances:

  • With your clear, expressed consent and as instructed by you
  • With third-party service providers, affiliates and partners who assist us in operating the Site, conducting our business and serving you, so long as they agree to keep this information confidential
  • Certain publicly available information like reviews, comments and content shared may be displayed on our Site or on third-party platforms
  • Some information like IP address and browsing behavior may be shared with advertising and analytics partners to deliver personalized ads and assess effectiveness
  • We may share aggregated or anonymized information with third parties that does not directly identify you
  • To comply with legal obligations, court orders or other judicial process
  • To address or investigate security breaches, abuse, fraud or violations of our Terms of Use or this Privacy Policy
  • To protect the rights, property or safety of Tomzon® Drone, our users, employees or the public
  • In connection with a substantial corporate transaction like a merger, acquisition, bankruptcy or asset sale

Data Retention and Account Closure

We retain your personal information for as long as reasonably necessary to serve you, maintain your account, comply with laws, resolve disputes and enforce agreements. If you choose to close your account, we will deactivate it but may retain certain information in line with the above needs.

Third-Party Links

Our Site may contain links to third-party websites and services like social media platforms and payment gateways. These links are provided solely for your convenience. We do not control, endorse or make any representations about third-party content and their privacy practices. We encourage you to review their privacy policies before providing them any information.

Children’s Privacy

Our Site is not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you learn that a child has provided us information without consent, please contact us so we can take appropriate action.

Your Choices and Rights

You have certain choices around the collection and use of your data. Here are some key controls:

  • You can opt out of receiving promotional communications like emails, calls, SMS and postal mail from us. Just follow the instructions in those messages.
  • You can review and change your account information, marketing preferences and email subscriptions in your account settings.
  • You can delete your account by contacting us. We will deactivate your account and delete information in line with this policy.
  • You can access, correct or update your personal data by contacting us.
  • You can object to certain processing like direct marketing. Simply send us an email or talk to us on Live Chat.
  • You may have additional rights like restricting use of your information under local laws. We will comply with applicable laws.
  • You can revoke cookie consent through your browser settings. But our Site may not work properly without them.

If you have unresolved concerns, you also have the right to complain to data protection authorities. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

Security Safeguards

We take reasonable and appropriate measures to protect your information against loss, theft and unauthorized access, use, modification or disclosure. But no internet-based site can be 100% secure so we cannot be held responsible for unauthorized access of information provided to us. You should also take steps like choosing strong passwords, keeping your account information private, and avoiding credential reuse across platforms.

International Data Transfers

We are a global business and may transfer your data to systems and servers located in other countries including the United States, based on legal requirements. Whenever we share information, we protect it through available legal mechanisms like Standard Contractual Clauses.

Policy Updates

This Privacy Policy may evolve over time as new features are added and privacy laws change. We will notify you of material changes by posting the revised policy on our Site. We encourage you to check periodically for updates.

How to Contact Us

Please feel free to reach out with any questions or concerns about this Privacy Policy and our practices. You can contact us by email at [email protected].

Your Consent

By using our Site, services, and products, you acknowledge that you have gone through and agree with this Privacy Policy. If you have any concerns, please do not hesitate to contact us.